Void a sale

Step by step

1. 1

   Open the receipt

   Find it by number, date or customer and open it.

2. 2

   Void sale

   Press "Void sale" and say why. The items go back into stock, the payment leaves the cash shift, and Owners get a Telegram alert.

Related guides

• Customer returns and credit notesA customer brings goods back: the cashier asks, a Manager or Owner approves, and stock and money are put right.
• Roles: who can do whatFour ready-made roles, and your own when you need something in between.
• Telegram summary and alertsGet yesterday in one message every morning, and an alert the moment something needs you.